Access control officers are employed specifically to assist with the guarding of properties/systems. They are trained to follow a four-step security process – detect, deter, observe, report.

 Detect – Before an access control officer starts their job, they should be able to pinpoint any weak areas of a property/security system that would be targeted by criminals. They are trained to detect any potentially criminal acts or people before they become a problem. This could consist of controlling access to a property, identifying any suspicious people or activities as well as detecting any emergency situations.

 Deter – The presence of an access control officer is usually enough of a deterrence for potential criminals. The more visible an access control officer is, the less likely a deviant is to target a property whilst the officer is present. However, in certain situations, an access control officer might not wear a uniform in order to blend in and not draw attention to themselves.

 Observe – any well-trained access control officer will be fully competent in the art of observation. Part of an access control officer’s observation duty is to patrol the property they are guarding and check that everything is in order.

 Report` – An access control officer will need to take action as soon as an incident occurs by reporting it to the relevant authorities (such as the police emergency services) as well as informing the property owner(s). An access control officer will then need to document what has happened by filling out an incident report form and recording all the specific details of the incident. This duty is a crucial part of the job and should never be forgotten or neglected.

 There are various college courses available for those who wish to pursue a career in Access Control. These include the following:

  • Access Control (BTECH)
  • Practical Access Control Course (Tavcom Training Institute)
  • Electronic Security and Emergency Systems (City & Guilds)
  • Access Control Course (High-Tech Training)

 Also, there are certain skills that are necessary when it comes to roles in Access Control. These include: 

  • Good timekeeping skills
  • Strong communication skills
  • The ability to ease tense situations
  • Excellent observation skills
  • The ability to multitask and to be versatile
  • The ability to give and take orders
  • Good written skills (when it comes to writing reports etc)
  • The ability to stay composed under pressure
  •  Being flexible and adaptable
  • Being equipped with good people skills as well as being able to operate alone
  • Good initiative skills